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Owner Bio
PROFESSIONAL PROFILE
• Eighteen years in computer related industries to include sales  (Government, corporate, and retail), Customer Service, Help Desk, Instruction, Graphics Design, Computer Upgrades/repair, Software Upgrades.
• Over 9 yrs. as an Independent Contractor working for computer related businesses as well as Individuals designing logos, business cards, brochures, maintaining network infrastructure, home computer repairs, eBay listing services, etc.
• Dedication to learning as much as possible about Internet related business practices and using that knowledge to make a career for myself using computers, software, and the Internet.

EMPLOYMENT HISTORY

2001 – 2010 - e-Auction Design Service, Cocoa, FL
Independent Contractor/Self Employed Owner
  • View website for details.


03/2004-2006 - Wanted Antiques Inc., Cocoa, Fl. eBay Consignment Store
Ass’t Mgr/Listing Specialist/IT Tech 

  • Contract “Lister” for “high end” products (i.e. fine art, vehicles, boats, construction equipment). 
  • Maintained computer network (peer to peer) for eBay Listing Services – responsible for all equipment  upgrades, repair, software upgrades, computer security.
  •  Responsible for all electronic security (Computers, Internet, and two physical locations). 
  •  Trained new employees to create ads, photograph/research products, schedule auction, and upload all relevant components to eBay.
  •  Designed/produced custom letterheads, consignment forms, advertising, web site graphics and all other custom business forms used by my employer. 
  •  Responsible for providing customer service/support to eBay bidders and store customers. 
  •  Managed all disputes and issues arising from eBay transactions, through Pay-Pal and Square Trade.

04/2004 – 03/2005 J. Dobisch Consultants Orlando, FL

Dealer Assistant eBay Motors

  • In-House graphic artist designing business cards, logos, letterheads, brochures and other materials that would ordinarily be done by a print shop. 
  •  Design and produce Dealership Banner Logos to be used in eBay listings.

  •  Create advertisements for Brevard County Automobile Dealerships and list those ads on eBay (eBay Motors). 
  •  Photograph inventory being placed on eBay Motors Website.
  • Feature the edited photographs (i.e. cropped, sharpened, etc.) and information about the  dealership in the created ad.
  • Schedule auctions to best advantage of dealerships and provide bidder contact information to dealership personnel.

01/2004 – 03/2004 McCotter Ford Mercury Titusville, FL

Internet Sales Staff

  • Internet Sales - eBay(Motors) Auctions.
  • Internet Auto Sales and lead generation.
  • Customer interaction, in the form of explaining financing options and factory rebates that were available and applicable to specific vehicles in inventory.

05/2001 – 01/2002 AKCB Florida Titusville, FL

Corporate/Government Account Representative (Independent Contractor)

  • Implemented remote office for company expansion.
  • Installed and configured desktop PC’s and software/operating systems for Small Business customers as well as individuals.
  • Provided support and service in the form of Help Desk for select accounts to include recommending hardware and software purchases.
  • Generated new accounts from Small Business set asides with NASA.
  • Maintained select Alaska (Government) accounts from Florida using videophone, VPN (Virtual Private Network) technology and broadband access.
  • All items of experience listed below with Alaska Computer Brokers of Alaska (1996-2001) apply to AKCB Florida as we were a remote office of that company.

1996 – 2001 Alaska Computer Brokers Anchorage, AK

Corporate/Government Account Representative

  • Initiated/developed outstanding continuing working relationships with Corporate/Government accounts enabling a positive influence to guide accounts in marketing decisions when purchasing Computer and Networking system hardware and software.
  • Active in communicating benefits of ‘web based’ commerce to major commercial accounts resulting in streamlining of operations and enhancement of company profits.
  • Established/maintained long-term relationships with multiple major national and international wholesalers/manufacturers.
  • Installed/supported PC desktops and operating system software for Small Business customers.
  • Developed/designed spec-specific Computer IT system for major Government client resulting in a company established computer IT manufacturing department.
  • Dealt tactfully and effectively with complex corporate accounts.

1992 – 1996 Bits & Bytes Software Anchorage, AK


Retail Manager/Service Tech

  • Responsible for day to day management of retail operations in a small, family owned software store.
  • Supervised an average of 5 full-time and 2 part-time employees.
  • Managed software inventory of store in order to have the latest software titles available...
  •  Implemented small “one-man” service department for computer/software upgrades for ‘home users’.

EDUCATION

  • 1990 - 1992 Alaska Junior College Anchorage, Alaska

  • Computer Science AA Degree Program
  • Maintained a 3.8 grade point average while school was in business.
  • Continuing Education: Various Networking, Web Design, Software, and other technical courses including   Networking Essentials Plus at Brevard Community College in 2004.


PROFESSIONAL/PERSONAL REFERENCES ARE AVAILABLE UPON REQUEST 

 For more information please E-mail: adancer@e-auctionlister.net